Refund policy

Return & Refund Policy

At Clover, we want you to love every purchase. If you're not completely satisfied, we're here to help.

Returns

We accept returns within 14 days of the delivery date.

To be eligible for a return, items must:

  • Be unworn, unwashed, and unused.
  • Have all original tags attached.
  • Be in their original condition with no stains, odors, pet hair, or damage.
  • Be returned in the original packaging whenever possible.

Items that do not meet these requirements may not qualify for a refund.

Non-Returnable Items

The following items cannot be returned:

  • Clearance or final sale items.
  • Gift cards.
  • Items marked as non-returnable.
  • Products that have been worn, washed, altered, or damaged after delivery.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error or you received a damaged or incorrect item.

Exchanges

We currently accept exchanges for items that arrive damaged, defective, or incorrect. If you need a different size or color, we recommend returning the original item (if eligible) and placing a new order.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

How to Start a Return

To request a return, please contact our customer support team with:

  • Your order number
  • Your full name
  • The reason for the return

If your return is approved, we'll provide instructions for sending your item back.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at hellocloverstylez@gmail.com. We're always happy to help and will do our best to make things right.